Privacy Policy for Market App

1. Introduction

This Privacy Policy explains how Market App ("we," "us," "our," or "Company") collects, uses, discloses, and safeguards your information when you use our mobile application (the "App").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our App.

Key Privacy Principles

• ✓ We do NOT sell your data to third parties
• ✓ We do NOT collect phone numbers
• ✓ You can delete your account and most associated data anytime
• ✓ Location sharing is optional and can be disabled in settings
• ✓ Ad personalization can be disabled in your device settings
• ✓ All payment data is processed securely by Stripe (PCI DSS Level 1 certified)
• ✓ Contact us anytime with privacy questions

2. Information We Collect

2.1 Information You Provide Directly

Account Information:

• Email address (required)
• Password (hashed and encrypted, required)
• Display name (required)
• Profile photo (optional)
• Location information - GPS coordinates (optional, with permission)

Payment Information (when making purchases):

• Billing address (street, city, state, ZIP code, country)
• Payment method (processed by Stripe, not stored by us)

Listing Information:

• Product title, description, price
• Product photos and videos
• Location data
• Category information

Communication Data:

• Chat messages
• Offer/negotiation messages
• Support inquiries
• Notifications

2.2 Information Collected Automatically

Device Information:

• Device type and model
• Operating system
• IP address

Location Data:

• Precise location (with your permission)
• General location based on IP address

Usage Information:

• Pages/features accessed
• Time spent in app
• Search queries
• Items viewed or saved

3. How We Use Your Information

We use collected information for:

• ✓ Service Delivery: Creating accounts, processing transactions, delivering features
• ✓ Communication: Sending confirmations, responding to inquiries, sending notifications
• ✓ Improvement: Analyzing usage, fixing bugs, improving user experience
• ✓ Safety: Detecting fraud, protecting user safety
• ✓ Marketing: Sending promotional emails (with your consent)

4. Third-Party Services

We use trusted third-party services to operate the app:

Firebase (Google Cloud)

• Firebase Authentication: Login and account security
• Firestore Database: Stores your profile, listings, messages, and activity
• Cloud Storage: Stores profile photos, item photos, and videos
• Firebase Analytics: Tracks app usage (features accessed, items viewed, searches performed)
• Firebase Crashlytics: Crash and error reporting for app stability
• Cloud Functions: Backend processing for payments and notifications
• Privacy Policy: View Firebase Privacy Policy

Stripe (Payment Processing)

• Purpose: Processes payments for subscriptions and bundles
• Data Shared: Email, name, billing address, payment method
• Data NOT stored by us: Full credit card numbers, CVC codes
• Certification: PCI DSS Level 1 certified
• Privacy Policy: View Stripe Privacy Policy

Google Maps API

• Purpose: Converts your GPS coordinates to city names for marketplace location features
• Data Shared: GPS coordinates (latitude, longitude)
• Privacy Policy: View Google Privacy Policy

AdMob (Google Advertising)

• Purpose: Displays and measures ads in the app
• Data Shared: Device identifiers, ad interactions
• Control: You can disable personalized ads in your device settings
• Privacy Policy: View Google Privacy Policy

Google Play Services

• Purpose: Core functionality for Android app operation
• Privacy Policy: View Google Privacy Policy

5. Data Sharing

We DO NOT sell your personal data to third parties.

We may share your information with:

• Other users (your profile, listings, messages)
• Service providers (Firebase, Google, Stripe)
• Law enforcement (with legal warrant)
• Protecting safety and rights

6. Your Rights & Choices

• Right to Access: Request to see all your personal data
• Right to Delete: Request deletion of your account and data
• Right to Correct: Update your profile information
• Right to Opt-Out: Disable marketing emails, personalized ads, notifications, location tracking, analytics

Account Deletion

When you delete your account, the following data is permanently deleted:

• User profile
• Authentication credentials
• All listings
• Messages and chat history
• Profile photos and uploaded media
• Saved items and bookmarks
• Ratings and reviews
• Follower/following connections

Note: Payment records may be retained for 7 years for tax and legal compliance purposes, as required by law.

GDPR Rights (EU Users)

If you're in the EU, you have additional rights including data portability and the right to lodge complaints with your local data authority.

CCPA Rights (California Users)

If you're in California, you have rights to know what data we collect, access your data, delete your data, and opt-out of sales.

7. Data Security

We implement industry-standard security measures:

• ✓ Encryption in transit (SSL/TLS)
• ✓ Hashed passwords
• ✓ Secure authentication
• ✓ Limited employee access
• ✓ Regular security audits

8. Data Retention

We retain data only as long as necessary to provide our services and comply with legal obligations:

Data Type	Retention Period	Reason
User account profile	Active + 1 year after deletion	Compliance and dispute resolution
Listings	Until user deletion	Service functionality
Messages & chat history	Until user deletion	User communication history
Profile photos & media	Until user deletion	Service functionality
Payment records	7 years	Tax and legal compliance
Transaction history	7 years	Tax and legal compliance
Analytics data	24 months	Service improvement
Crash logs	90 days	App stability and debugging
Ratings & reviews	Until user deletion	Marketplace trust system

9. Children's Privacy

Our App is not intended for children under 13.

We do not knowingly collect data from children under 13. If you believe we have, please contact us immediately.

10. Contact Information

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes become effective immediately upon posting. Your continued use of the App constitutes acceptance of updated policies.